See the details below.
CUSTOMER CARE CO-ORDINATOR ROLE
We currently have an opportunity for a Customer Care Co-ordinator within the company.
Reporting to the Business Analyst & Demand Manager the Customer Care Co-ordinator will be the primary support point of contact for fibre sales orders. This position is responsible for ensuring the timely and accurate receipt of customer orders, whilst ensuring any specific requirements are met with complete follow through to dispatch.
In this role you will be responsible for the following:
The successful candidate must have minimum leaving cert education, third level business qualification (Cert/Diploma) is desirable.
He/she must have at least 1 to 2 years’ experience working in a customer facing role, preferably within a Commercial/Manufacturing environment.
The position is best suited to candidates who possess the following qualities; ability to work both quickly and accurately to meet deadlines, highly organised, able to acquire new skills and experience with constantly changing market demands and an ability to work both as part of a team and on their own initiative.
The successful candidate must be a good communicator with good verbal and written communication skills enabling them to communicate effectively both within the company as well as with external contacts.
Experience of computerised packages including Word, Excel, Powerpoint and Outlook are essential.
A good working knowledge of German language and experience of dealing with international Customers/Service Centres is essential.
A distinct advantage would be experience of an integrated computerised system or an ERP system.
This is an excellent opportunity for an individual to join a highly successful company.
If you are interested in applying for the above position, please forward a comprehensive CV to:
Tanya Clarke, Head of HR,
Wellman International Limited, Mullagh, Kells, Co. Meath.
Tel. O46 9280361
The closing date for receipt of curriculum vitae is Friday 30th April, 2021.